Employee training is the biggest investment with the greatest return. What makes a company a top performer? It’s the experience and expertise of their team. Healthcare organizations traditionally find themselves in a position which they can’t provide training to their own staff. The reason…lack of time, staff and skillful educators. The success of an employee is dependent upon their willingness to learn and the effectiveness of their trainer.
Corporate coaching on revenue cycle procedures and management skills is one of ECS North’s core competencies. Our training team offers premier teaching techniques on patient intake, coverage criteria, medical documentation review and procurement, claims processing procedures and reporting capabilities among software companies just to name a few. We also prepare personnel to go from associates to managers.
Training can be done in various manners:
•Clients site one on one
•Clients site in a classroom setting
•Interactive web conferencing
•On location at the ECS North corporate office
Training isn’t just a one-time event. It is a commitment to ongoing education on a regular schedule with competence being tested. Clients can also retain ECS for a monthly fee and take advantage of the ECS Help Desk. The Help Desk provides client’s the ability to call or email questions regarding claims processing for guidance from the ECS Specialists.